Terms and Conditions
Object
In case of non-compliance with these Terms and Conditions or improper use of the website, CriptoVibe reserves the right to cancel the user's registration, regardless of the applicable legal procedures.
These terms and conditions aim to define the General Conditions of Sale between CriptoVibe and the User, from the act of purchase to the various services provided by CriptoVibe, such as payment methods and order delivery conditions. Browsing and using this website implies acceptance of these Terms and Conditions.
These Terms and Conditions may be revised at any time without prior notice. It is the user's duty to consult these Terms and Conditions each time they visit this website.
Enterprise
The CriptoVibe online store is owned by ENI David Manuel Traguedo Lopes, with headquarters at Rua Capitão Gomes Pereira nº17, 7040-212 Igrejinha, with NIF 253402840.
Orders
The user must place their order online at www.criptovibe.com.
To successfully complete your order, certain personal data will be required such as your email address, name, address, telephone number, etc. The User must fill in all mandatory fields for this purpose.
By making an online purchase, the User expresses his/her full and complete acceptance of the general terms and conditions of sale, prices and description of the products included in this transaction. These general terms and conditions of sale will be the only ones applicable between the two parties. In the event of the product being unavailable, CriptoVibe undertakes to inform the User and refund the amount paid within 10 (ten) days from the date of becoming aware of such unavailability.
When the customer places an order through the website, they must fill out the form provided. Before validating the order, they must reread the form to confirm the data. CriptoVibe is not responsible for the incorrect identification by the consumer of his/her email address, nor for errors related to the consumer's personal data, in particular regarding his/her name, surname and address, as well as those contained in incorrectly completed forms. A new shipping cost will be added in the event of incorrect indication of address and name.
CriptoVibe only ships orders on business days. Therefore, weekends and public holidays are not taken into account when estimating the delivery time of orders. Any delay in the shipping of items, compared to the estimated dates presented, does not give rise to the right to compensation.
Deliveries
Your order will be delivered within the timeframes indicated below. Delivery times vary depending on the destination, as follows:
Mainland Portugal - Delivery in 3-7 working days (after dispatch);
Azores and Madeira - Delivery between 3-10 working days (after dispatch);
Spain - Delivery in 3-7 working days (after dispatch);
Germany, Austria, Belgium, Slovakia, Slovenia, France, Greece, Netherlands, Hungary, Ireland, Italy, Luxembourg, United Kingdom, Czech Republic and Switzerland - Delivery between 5 to 15 working days (after dispatch);
Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Malta, Norway, Poland and Sweden - Delivery between 5 to 15 working days (after dispatch);
Customs fees and import taxes:
Due to different customs policies and import fees, CriptoVibe is not responsible for paying these, which are the responsibility of the consumer, and has no control over other possible costs, fees or taxes that may be applied when an order arrives in the destination country.
The total price includes only the price of the item, the respective VAT, when applicable, and shipping costs. If the consumer has any questions, he/she should contact the local customs office before placing the order to obtain information about customs costs and their applicability.
Payment
CriptoVibe has different payment methods available: Multibanco (Portuguese Cards), Credit Card (VISA, MasterCard, VISA Electron), Paypal and MBWAY.
You can pay for your purchases through the Multibanco ATM Network or on the Internet, using your bank's Homebanking service, having 24 hours to make the payment using the entity and reference provided by CriptoVibe when finalizing your order, which will be automatically cancelled if you do not do so within this period.
Pricing policy
Prices are in euros and include taxes. All prices shown include VAT (where applicable) at the legal rate in force. Shipping costs are added to the price, which is specified at the time of purchase.
(Shipping costs will be shown at the time of Checkout).
Newsletter
The e-mailings, promotional offers, institutional newsletters and information about the store sent directly to the User's email inbox are called Newsletters. The User can manage their Newsletter subscription in their customer account in the CriptoVibe online store.
Intellectual property
All content presented on this website is the exclusive property of CriptoVibe, or belongs to third parties, used with due authorization, and may not be reproduced or copied by anyone.
Applicable law in jurisdiction
These General Terms and Conditions of Sale and all disputes arising in relation to these general conditions, including their validity, the use of the website www.criptovibe.com or any purchase made therein shall be governed by Portuguese law.
In the event of a dispute regarding the interpretation or execution of these General Terms and Conditions of Sale, CriptoVibe and the Buyer undertake to endeavor to obtain an amicable solution, which is fair and appropriate, within a maximum period of 60 (sixty) days from receipt of the communication addressed for this purpose by any of the parties involved.
In the event of a consumer dispute, the consumer may use the European online dispute resolution platform available at http://webgate.ec.europa.eu/odr .
Or at the Arbitration Court of the Vale do Ave Consumer Conflict Arbitration Center:
Headquarters: Alfredo Guimarães Street 1, 4800-019, Guimarães
Telephone 253 422 410 "Call to the national fixed network"
Fax 253 422 411 "Call to the national fixed network"
To find out about registered Alternative Consumer Dispute Resolution entities, visit the Consumer Portal at www.consumidor.pt .